Why didn't I get a discount on my subscription from Apple's App Store?
If you purchased a Freeletics subscription from Apple during our current sales campaign, and were expecting a discount but paid full price, it may be that you have previously purchased a discounted Freeletics subscription from Apple.
Due to Apple App Store limitations, it is not possible to purchase more than one discounted subscription from them for the same account.
In case you do not want to continue with your full-priced subscription, you will need to contact Apple directly to request a refund as you purchased your subscription from them directly.
You can contact Apple's customer support to request a refund via this link.
Articles in this section
- I have multiple codes from multiple Decathlon purchases, how can I combine them?
- I have issue with the QR code in my Decathlon product
- I already have a subscription, how can I use my Decathlon code?
- Freeletics Lifetime Access (LTA)
- Activate your Wellhub subscription for Freeletics
- Activate your Revolut subscription for Freeletics
- Purchase a Virtual Training Coach Gift Card
- What to do if changing mobile devices with an active subscription
- Where can I find my payment receipt?
- Redeem a Coach Gift Code