After an initial subscription purchase
If you purchased a Training & Nutrition bundle in the past 14 days, and wish to cancel only one of these coaches, we will have to cancel and refund the whole bundle. You will then be able to subscribe again for the coach of your choice. To do so, please contact the Freeletics support before the end of the 14 days.
For purchases made through the Apple App Store, please contact the Apple Support to get a refund and cancel the subscription.
After the renewal of an active subscription
After a renewal, it is only possible to cancel your subscription and wait until the current subscription period has ended. You can then purchase your preferred Coach subscription.
Articles in this section
- Purchase a Virtual Training Coach Gift Card
- What to do if changing mobile devices with an active subscription
- Where can I find my payment receipt?
- Redeem a Coach Gift Code
- I have purchased a subscription, why it is not showing in my application?
- How to redeem a voucher
- Why didn't I get a discount on my subscription from Apple's App Store?
- Purchase a Coach subscription
- Switch from Training and Nutrition Bundle to one Coach
- Manage your Coach subscription