How does upgrading my current subscription work?
If you subscribed through the Freeletics website: Click here to upgrade your Coach subscription to the Body & Mind Premium Bundle. Freeletics will apply a credit to your upgraded subscription based on the prorated value of your current subscription. That means Freeletics will start your new, upgraded subscription at the price stated above, and apply any discount based on the value remaining on your current subscription. You will then get access to all the features and content that come with your upgraded subscription. If the value remaining on your current subscription is greater than the value of your upgraded subscription, you’ll receive a refund for the outstanding value. Your new Coach subscription starts immediately on the date of purchase and is active for the selected period. Afterwards, the Coach renews automatically by the selected payment interval. You can cancel the renewal at any time, without notice, in your account settings and continue using the Coach until your paid subscription ends.
If you subscribed through the Apple App Store: When you upgrade your Coach subscription, Apple will cancel your current subscription and give you a refund based on the time remaining. Freeletics will also start your new, upgraded subscription at the price stated above. You will then get access to all the features and content that come with your upgraded subscription. Your new Coach subscription starts immediately on the date of purchase and is active for the selected period. Afterwards, the Coach renews automatically by the selected payment interval. You can cancel the renewal at any time, without notice, in your account settings and continue using the Coach until your paid subscription ends.
If you subscribed through the Google Play Store: When you choose to upgrade your Coach subscription, your old subscription ends immediately. Google Play Store will apply any unused value from your old subscription to a new upgraded subscription. Once that credit is used up, Google Play Store will automatically renew your subscription at the Body & Mind Bundle price and payment interval you selected. You can cancel the renewal at any time, without notice, in your account settings and continue using the Coach until your paid subscription ends.
Important: It is only possible to upgrade a Training Coach subscription or a Training and Nutrition Bundle. Note if you have a Gym, Running or Nutrition subscription, please contact us via this contact form so we can help you with upgrading your subscription.
If you’re unsure whether you purchased through the Apple App Store, Google Play Store or the Freeletics website, you can check the payment method in your account details on the Freeletics website.