Encountering technical issues with your app

If you are encountering a technical issue or an error message in the app, please try the following steps:

1. 1. Delete your Freeletics app.
   2. Download and reinstall the app from your app store.
   3. Login to the app, making sure to use the correct Freeletics account login method.
   4. Please ensure your Smartphone is operating on the latest supported version of your respective OS.
   5. Restart your Smartphone.

Note: this will not affect your training progress 

If the problem still occurs, please report your issue using the technical problems contact form and our support team will get back to you as soon as possible.